Please use appropriate care to enjoy our rings for a long time. The majority of our collections consist of sterling silver and can be cleaned with a polishing cloth or jewelry cleaner. On sterling silver, gold filled and rhodium plated pieces the metal may darken or tarnish with normal wear. We recommend gently wiping the metal surface with a polishing cloth. Special attention should be paid to gemstones. Avoid extreme temperature changes and contact with household chemicals. Never expose stones to hot solutions, abrasive cleaners or ultrasonic cleaners. With the exception of pearls, which require special care, gemstones may be cleaned with a non-abrasive jewelry cleaner.
Yes, rara can send the ring without a check, but the electronic option will come to the buyer on the mail. Also, it is necessary to indicate in the comments when paying that the ring is sent as a gift.
Rara currently supports the following payment methods: PayPal, Master Card, Visa, American Express, Discover. All submitted personal and payment information is encrypted and secure. Payments are managed by Stripe, our business partner.
When you place an order and it is dispatched you will receive an order confirmation email with an estimated delivery time. When your order is shipped, you will receive a shipment confirmation email with a tracking number. Use the tracking number to locate your package. Please note that you will not be able to track your order until the day after you receive your tracking information.
100% Hassle-Free returns on all orders within 30 days of purchase. If for any reason you are not completely satisfied with your purchase from rara you can return it by mail. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Yes, you can return Rara purchased like a gift. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.